info@amber-track.co.uk

info@amber-track.co.uk

Turning deferred Amber work into booked profit

Turning deferred Amber work into booked profitTurning deferred Amber work into booked profitTurning deferred Amber work into booked profit

The Value of Deferred "Amber" Work In The UK

Welcome to Amber Track - Your One-Stop Destination for Automotive Services

We turn deferred amber work into booked revenue, giving OEMs and dealer groups the clarity, consistency, and conversion power they’ve been missing. 


 Amber-Track embodies my mission: to assist dealers unlock this untapped revenue stream by providing a reliable, easy-to-use system that tracks, manages and converts amber work into confirmed bookings and real profit. 


Fast to deploy, simple to use, and built for real workshop workflows

Unlock Your Hidden Aftersales Potential with Amber-Track

The Solution: Amber-Track

Amber-Track is a purpose-built management system designed exclusively for the automotive industry to assist dealers capture and convert deferred work. 


It provides a dedicated structure and resource to ensure every amber opportunity is tracked, followed up, and turned into a confirmed booking.


Amber-Track Manages It All

  • Complete oversight of all amber and deferred jobs.
  • Automated communication and customer reminders.
  • Real-time performance reports and ROI tracking.
  • Integration with existing DMS and CRM systems.
  • Dedicated resource and support to ensure measurable impact.

Automated, timed customer contact journeys that fit around your existing DMS / eVHC tools!

Amber-Track Case Study

Overview

Amber-Track was introduced to a UK-based dealer group across a mixed urban and suburban market.  With access to 6x franchised centre's, each site was actively tracking amber and deferred work but lacked a unified process, consistent follow-up or accountability framework.


Amber-Track was introduced to manage and convert deferred jobs more effectively over a six-month evaluation.



Implementation

Amber-Track deployed a centralised amber work management team supported by integrated DMS reporting, automated customer follow-ups, and dealer specific conversion dashboards. Each centre was benchmarked on:


  • Amber work identified through electronic VHC.
  • Conversion rates of deferred jobs pre and post implementation.
  • Monthly revenue uplift generated from amber work bookings.


Amber-Track Key Metrics (Average per Centre)

Monthly Jobs Identified

Before Amber-Track - 220

After Amber-Track - 240

+9% Improvement

Improved technician consistency through oversight.



Amber Work Conversion Rate

Before Amber-Track - 18%

After Amber-Track - 33%

+83% Improvement

Driven by consistent customer recontact.



Additional Jobs Booked

Before Amber-Track - 0 per month

After Amber-Track - 20 per month

Directly attributable to follow-up activity



Additional Monthly Revenue

Before Amber-Track - £0

After Amber-Track - £6,450

Average across all centres

Conclusion

By introducing Amber-Track, individual centres are unlocking more than £77,000, annually, in previously missed revenue - all from existing opportunities already in the system.


Amber-Track proves that structured amber work management translates directly into profit growth, stronger workshop utilisation, and higher customer retention - without any need to increase staffing levels.

Ready to unlock hidden aftersales profit?


Start your Amber-Track journey today and turn deferred work into real, booked revenue for your dealership!

Start Your Amber-Track Journey Today

Turn your existing amber work into booked profit with a simple, proven process dealers already understand.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Whether you are ready to get started or just want to see Amber-Track in action, our team is here to help!

Email: info@amber-track.co.uk

About Me

With 25+ years of dedicated experience in the motor trade, I have developed a deep understanding of the challenges and opportunities within Automotive Aftersales.


From dealership floors up to management, my career has been committed to driving operational excellence and profitability across franchised dealer networks in the UK.


Throughout my journey, I have seen first hand the tremendous value locked in amber and deferred work - Those jobs identified but delayed by customers (and on occasion the dealers themselves).


The insight that this 'hidden goldmine' could transform aftersales performance sparked the creation of Amber-Track.


My background equips me to understand your operational pressures, and my solution is designed to integrate seamlessly with your existing processes, delivering measurable uplift with no additional staff.


I am passionate about assisting dealerships to realise their full aftersales potential and committed to supporting you every step of the way in your Amber-Track journey.


Let's transform your amber work into powerhouse of aftersales growth.

  • Home
  • Privacy Policy

Amber Track

info@amber-track.co.uk

Copyright © 2026 Amber Track - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept